IMPORTANT NOTICE:

Claims “Cut Over” to Optum: Beacon will receive claims from providers through Dec 29, 2019 at 11:59pm, for adjudication on the week of Jan 2, 2020 check run. Claims submitted to Beacon after this date and time will be given a denial code and providers will need to resubmit these claims to Optum. Providers will submit claims to Optum beginning Dec 30, 2019.

Authorization for Services: Beacon Health Options will continue to authorize services through Dec 31, 2019. Optum will begin to authorize new and concurrent services on Jan 1, 2020. New and concurrent requests will be submitted into Optum’s portal as of Jan 1, 2020.

Optum Portal Registration: All providers — individual, group, programs, and institutions — MUST log into the portal and register in order to request authorizations, file claims, and receive payments. The registration function will be available beginning on Dec 16. More information on obtaining an Optum ID will be included in future communications.

Access the latest information and FAQs on the MDH BHASO Transition website: health.maryland.gov/mdh-aso-transition.

Direct transition-related questions to: mdh.bhasotransition@maryland.gov.

Behavioral Health Providers

Login or register with ProviderConnect, an online tool that allows you to submit and check claims status, check member eligibility, update your provider profile, request inpatient and outpatient authorizations and more. ProviderConnect is easy to use, secure and available 24/7.

Welcome to the Behavioral Health Provider Home Page!

Our mission and values guide the way we treat our providers, members and each other. They are at the heart of all we do.

Beacon Health Options serves more than 50 million people across all 50 states and the United Kingdom. We welcome your continued commitment to the Maryland network and encourage new providers to join us in our mission to help people live their lives to the fullest potential.

Beacon provides clinical staff coverage 24 hours/day, 7 days/week, 365 days/year to respond to all member and provider calls, including emergent, urgent and routine calls.

On this page you will find a wealth of information developed specifically for you, which includes our ProviderConnect platform where you can enter authorization for services, claims and more, the Provider Manual where you will find important information about the services offered in Maryland, Provider Information, ReferralConnect our provider directory, Provider Alerts important updates from Beacon and the Department, and so much more. Below are a just a few of the important documents that will assist you as a behavioral health provider. More information and resources can be found throughout the website.

PBHS Reimbursement

In addition to this Web site, you can also find important resources and information at the following Web sites: